Terms and Condition of Use

By using and/or placing an order for service on weekendmaids.net (online or via phone), you agree to the following terms and conditions:

With 30+ years of experience, Weekend Maids understands the urgency that last-minute bookings brings about. Same-day / Next-day bookings are processed in the order in which they are received by our dispatching team..

• Any reservation made through our website or over phone is not confirmed until you have received a specific date and time from our scheduling/dispatching team. If you do not respond in time to a confirmation communication, we reserve the right to cancel your reservation.

An online booking constitutes a reservation for a requested date and time frame.

It is NOT a confirmed booking until you hear from us. You will receive a separate set of communications from our scheduling department 1-2 days prior to the service date to confirm the date and arrival time of the domestic worker.

Domestic workers request a 1 to 2 hour window of arrival due to unforeseen circumstances, such as previous customer requesting domestic worker to stay longer than anticipated, traffic conditions, etc.

Weekend Maids requires a minimum of 2 days notice for schedule changes and/or cancellations. These can only be made via phone to our main office, which is open M-F 8:30 AM – 6:00 PM, Sat 8:30 AM – 4:30 PM, and Sun 8:30 AM – 3:00 PM.

For any changes to a scheduled service, please call us at least 2 days in advance of the service date to avoid a $75 charge.

Weekend Maids is a true referral agency.

The cleaners referred to you are not the employees of the agency. For further information please read our FAQ.

Because the domestic workers referred to you are under contract with our agency, customers are prohibited from accepting solicitations or offering solicitations to the domestic workers.