This is my second review of Weekend Maids. On top of competent, prompt, and professional cleaning, the customer service exceeds most. I have recently had an unfortunate problem with my basic service. An administrator spoke to me and agreed to rectify a no fault situation immediately. I recommend you give them a try to find a housekeeper with whom you are satisfied. They will work with you, if you work with them. The rates are competitive but the workers are top notch in my experience. Thank you, Andy.